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HomeMy WebLinkAbout041624-07.2 PresentationCommunications & Economic Development Quarterly Update Report to Town Council –April 16, 2024 Economic Development Business Resources & Support Business Promotion Downtown Connections 2 Business Resources Facilitating Business Attraction and Growth •Danville Prospector •Regional Partnerships •Small Business Survey 3 Danville Prospector 4 Online data platform to assist businesses in starting, expanding or relocating to Danville. Resources provided include: Property Search: exploratory starting point for businesses looking for space in Danville Demographics: population, age distribution, education attainment, labor force, etc. Business Data: Number of businesses, average number of employees, talent distribution, taxes, etc. Community Comparison: Compare Danville to other cities based on household purchases by category, demographics, etc. Partnerships 5 •Danville Area Chamber of Commerce •Museum of the San Ramon Valley •Eugene O’Neill Historic Site •i-GATE •Innovation Tri-Valley •California Association for Local Economic Development (CALED) •East Bay Economic Development Alliance •Visit Tri-Valley Regional Partnerships in Support of Local Businesses Small Business Survey 6 Years in Business Number of Employees •Seek feedback on current and future programs •More than 100 businesses responded •Promoted through email, social media, in-person visits and print newsletter Small Business Survey: Industries & Keywords 7 Industries Represented Small Business Survey: Key Takeaways 8 •Grants and financial assistance programs •Marketing training and support •Customer engagement, events, and foot traffic •Business development and training •Broader approach to holiday marketing Business Promotion Supporting and Promoting Danville Businesses •Social media promotions •Email newsletter •Events in the community •Holiday campaign 9 Social Media Promotion 10 •Open in Danville •New businesses •Highest engagement of any post series on Town social media •Tell the Town •New program launching May 10 •Promote specials, sales, deals, and milestones for local businesses X20 Studio, Danville Square Stretch Vibe, Danville Livery Business Focus Email Newsletter 11 •Launching late spring •Business audience •News, tools, resources, opportunities •Mailing list of nearly 100 businesses X20 Studio, Danville Square Stretch Vibe, Danville Livery Holiday Campaign 12 •2023 Campaign focused on local digital media, through social and streaming •Success with on-street signage and social media campaign •Majority participants are retail •Majority participate solely to support the Townwide marketing effort •Preparing recommendations for 2024 •$25,000 Program Budget X20 Studio, Danville Square Holiday Campaign 13 99% Reported none, few, or some customers referenced seeing their business in the printed Holiday Gift Guide. 6% Reported the Holiday Gift Guide program generated foot traffic. 63% Reported the biggest benefit was that it was easy to participate. 88% Reported that they participate to support Town -wide holiday marketing efforts. Downtown Connections Generating Foot Traffic and Visitation 14 •Downtown Master Plan Catalyst Project •Farmers’ Market •Community Events Downtown Master Plan Catalyst Project 15 •Key messages encouraging continued enjoyment of Downtown •Weekly updates that also highlight nearby businesses to visit •Pre-Construction Business Outreach: •Email notification to businesses, through Town list and Chamber general email •VIPs handed out fliers Downtown •March 21 Business Info Session, about 20 people. Danville Farmers’ Market 16 •New Director of Operations, Regional Manager and Market Manager •Supporting outreach from market to Downtown •For Summer: New Downtown info card listing restaurants and retail to visit •Update to Council in June Community Events 17 Funds collaborative events that benefit the broadest range of Danville businesses.Program budget: $25,000 •Individual Event Grants (up to $5,000). •To date: 14 applications have been received Requests totaling $58,250 Awarded $30,000 Reimbursed $7,937.46 Applications and actual grant award based on number of Danville businesses benefitting from the event Business Promotion Grant Program 2024 Upcoming Community Events 18 •EarthFest: See Hope, Seed Change: April 21 •Spring Sip & Stroll: May 9 •Devil Mountain Run: May 19 •Shops and Hops: May 23 •Memorial Day Ceremony: May 27 •Danville Lions Spring Restaurant Walk: June 4 •NEW Summer Arts Fling: June 21 •4th of July Parade •9/11 Ceremony •SRVHS Homecoming Parade : September 13 •Hot Summer Sundays Car Show: September 15 •Run for Education 10K: October 13 •NEW Oktoberfest Danville: October 20 •Veterans Day Weekend Celebration: November 9-11 •Lighting of the Old Oak Tree: November 29 RACS Events, Too! 19 Communications 2023 Year End Report 2023 Results 20 Social Reach & Followers Facebook: 255,230 (reach), 10,028 (followers) Instagram: 104,294 (reach), 10,092 (followers) Nextdoor: 363,328 (reach), 34,908 (followers) Printed Newsletter – 20,000 distributed per quarter E-Mail Newsletter •Twice monthly; more than 4,000 subscribers •Launched improved email software service Danville Town Talks •2023 Visits:19,351 •Visitors: 13,306 •Top Projects: Housing Element, Downtown Master Plan, Diablo Road Culvert Questions? Communications & Economic Development 21