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HomeMy WebLinkAbout095-2012RESOLUTION NO. 95-2012 ADOPTING THE EAST BAY ECONOMIC DEVELOPMENT ALLIANCE'S "OPEN FOR BUSINESS" PLEDGE WHEREAS, the Town Council has placed a high priority on proactive economic development and support for the business community; and WHEREAS, the Town is an active participant in the East Bay Economic Development Alliance and wishes to endorse their "Open for Business' Pledge (the "Pledge "), which is aimed at promoting a pro- business environment in the East Bay; and WHEREAS, many municipalities have been significantly affected by the economic recession and the elimination of redevelopment agencies; WHEREAS, the Pledge intends to reassure that communities in the East Bay are striving to provide business assistance during a time of challenging budgetary constraints; and WHEREAS, the Town of Danville has demonstrated a leadership role in local and regional economic development efforts, achieving all of the items included in the Pledge; and now therefore be it RESOLVED, that the Town Council does hereby adopt the East Bay Economic Development Alliance's "Open for Business" Pledge, attached hereto as Exhibit A. APPROVED by the Danville Town Council at a regular meeting on July 3, 2012, by the following vote: AYES: NOES: ABSTAINED: ABSENT: Arnerich, Doyle, Stepper, Storer None None None APPROVED AS TO FORM: CITY ATTORNEY ATTEST: CITY CLERK E D A East Bay Economic Development Alliance The bright side of the San Francisco Bay "OPEN FOR BUSINESS" PLEDGE Because we recognize and understand the critical importance of providing excellent customer service to all or customers — but particularly the business community — and because we recognize that our policies and practices have a direct impact on the East Bay's business climate and the ability of companies in the region to create jobs, the Town of Danville officially endorses East Bay EDA's Open for Business Pledge. We Pledge: • To provide senior management leadership and support for permit streamlining and empower the staff to act administratively. • To conduct periodic reviews of our practices to ensure that we are current with changes in regulations, technology, and codes - including green building codes. • To proactively seek customer feedback regularly, positive and negative, and to respond appropriately. • To provide transparent, easy to understand fee schedules and applications online. • To provide staff with training in order to achieve high levels of consistency related to permitting. • To provide clear guidance on project schedules and milestones early in the process and to strive to meet that schedule. • To respond to all communication, whether phone, email, written or in- person, within 2 business days. • To share best practices amongst East Bay EDA's localities. • To recognize exemplary operations and staff, both internally and externally to the organization. 1221 Oak Street - Suite 555 - Oakland CA 94612 - (510) 272 -3874 - www.eastbayeda.org EXHIBIT A